Question 1

What can I analyse with this platform?

Accepted Answer

You can analyse individual properties (price research, rental income, capital growth projections, transaction fees) and entire suburbs (market overview, demographics, infrastructure, supply/demand, risk assessment). Compare multiple properties or suburbs side-by-side, and track your entire portfolio with interactive maps and performance insights.

Question 2

What are tokens and how do they work?

Accepted Answer

Each AI-powered analysis costs 10 tokens. Free users get 100 tokens/month. Starter plans include 300 tokens/month, and Professional plans include 1,000 tokens/month. Tokens reset at the start of each billing period.

Question 3

What if I run out of tokens?

Accepted Answer

Professional users can purchase token packs ($15 for 350 tokens) at any time. Token packs never expire and are used after your monthly allocation runs out. You can also upgrade your plan to get more monthly tokens.

Question 4

How accurate is the AI analysis?

Accepted Answer

Our AI uses multi-phase verification, anchoring estimates to real comparable sales data. Price research prioritises actual sold property data over asking prices, and flags any significant discrepancies. All estimates include confidence levels and supporting market context.

Question 5

How does the suburb analysis work?

Accepted Answer

Our AI analyses suburbs across 6 key dimensions: market overview, demographics, infrastructure, supply and demand dynamics, risk assessment, and investment scorecard. Each analysis costs 10 tokens and can be exported as a professional PDF report.

Question 6

Can I compare multiple properties or suburbs?

Accepted Answer

Yes. Compare up to 10 properties side-by-side within a scenario or across your entire portfolio with Global Comparison. Suburb comparison shows investment scores, median prices, and growth projections with best-value highlighting.

Question 7

Can I export and share my analysis?

Accepted Answer

Generate professional PDF reports with customisable sections, branding options, and location maps. Reports are saved to your Property Reports library for easy access.

Question 8

Do you offer annual billing?

Accepted Answer

Yes. Save over 20% with annual billing. Starter annual is $229/year and Professional annual is $549/year. Switch between monthly and annual billing anytime from your Account settings.

Question 9

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription anytime with no contracts or hidden fees. Your subscription remains active until the end of your current billing period.

Question 10

Do I need to be a property expert to use this?

Accepted Answer

Not at all. Our platform is designed for both first-time investors and experienced professionals. The AI provides clear explanations, actionable insights, and risk assessments.

Melbourne property market